Plumbers
Burst or leaking pipe
Shut the water off first, then call. A burst pipe does a lot of damage fast, and a plumber can't stop it any quicker than your main valve can.
Water still running? Shut off the main valve now, then call a plumber who comes out after hours.
17 plumbers do this
- Onondaga County plumbing license
Onondaga County plumbing license
Workers’ comp on file
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Workers’ comp on fileOnondaga County plumbing license- Onondaga County plumbing license
Workers’ comp on file
Workers’ comp on file
Do this now
- Main water valve. Usually where the water line comes through the basement wall, by the meter. Turn it clockwise until it stops.
- Electricity. If water is near outlets, cords or the panel, stay out of it and call 911 or the electric utility.
- Water heater. If the water will be off a while, set a gas water heater to Pilot or Vacation, or switch off an electric one at the breaker.
- Photos. Take pictures of the damage before you clean up. Your insurance company will want them.
Until the plumber gets there
- Open a faucet on the lowest floor to drain what's left in the pipes.
- Move what you can off wet floors, and mop or vacuum up the water.
- Call your insurance company if there's real damage.